Returns & Exchanges
At Pesado 58.5, we strive for precision in every brew. If you are not completely satisfied with your purchase, you can return your unused coffee tools within 30 days of delivery for a full refund or exchange.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack your items in their original packaging, ensuring all components and accessories are included to maintain the product's integrity.
Ship the Items
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.
Quality Inspection & Refund
Once our workshop receives and inspects the items, we will process your refund or dispatch your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing